Store Policy
Satisfaction is the standard with The My Kitchen Kupboard Company. If you are not satisfied with your purchase, please contact us by phone. You may request a return or exchange within 30 days of the receipt of the product.   Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Shipping and Delivery
How It Works
The My Kitchen Kupboard Company uses standard shipping for orders going to the lower 48 states. Orders being shipped to Hawaii, Alaska or Canada will incur prices based on weight and/or mileage from point of origin. The standard rates for standard shipping in the US are as follows:
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$36 and under - $7 Flat Rate
$36 - $50 - $5 Flat Rate
$50 - $75 -$3 Flat Rate
$75 and above - Free Shipping
Store Security Statement
The Store at The My Kitchen Kupboard Company boasts a checkout process secured by HTTPS / TSL encryption which adds a layer of security that is comparable to bank level encryption.
TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.
Additionally, the Store at The My Kitchen Kupboard Company only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).
For more information about how payment information is encrypted and secured, please contact us and we'll be glad to find the answers for you!
Allergen Information
The My Kitchen Kupboard uses products that may be processed or distributed in facilities that contain tree nuts as well as peanuts. With this said, we at this time CANNOT guarantee that ALL products are free of these common allergens. Most of the purveyors we use sell products that ARE NOT sterilized by irradiation or ethylene oxide (ETO). Most purveyors utilize safe and effective steam sterilization to preserve product quality
Additionally, our most common purveyors make use of processes that prevent allergen contamination. Please use your best judgement if serving individuals with allergy issues.